At Cayden, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thecayden.com/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with our services. This may include:
- Personal Identification Information: Name, shipping address, billing address, email address, phone number.
- Payment Information: Credit card numbers, debit card numbers, and other financial details (processed securely by third-party payment processors).
- Order Information: Details about the products you purchase.
- Communication Data: Records of your correspondence with us, such as emails or chat logs.
We may also collect non-personal information automatically when you visit our Site, such as:
- Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Device Information: Information about the device you use to access our Site, including device type, unique device identifiers, and mobile network information.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 5 below).
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Process Orders: To fulfill and manage purchases, payments, and other transactions related to the Site.
- To Provide Customer Service: To respond to your inquiries, questions, and support needs.
- To Personalize User Experience: To understand how our users as a group use the services and resources provided on our Site, and to tailor content and product offerings.
- To Send Periodic Emails: To send you information and updates pertaining to your order, as well as occasional company news, updates, related product or service information, etc.
- To Improve Our Site: To understand and analyze how you use our Site and services, which helps us improve functionality, user experience, and product offerings.
- For Marketing and Promotions: To inform you about new products, services, and promotional offers that may be of interest to you.
- To Administer Contests, Promotions, Surveys, or Other Site Features.
- For Security and Fraud Prevention: To protect against unauthorized access, use, or disclosure of your information.
3. How We Share Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your information with:
- Service Providers: Trusted third-party companies who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Cayden, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include using secure servers and encryption technologies for sensitive data transmission.
5. Cookies and Tracking Technologies
Our Site may use “cookies” to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided in Section 8.
7. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
Cayden has the discretion to update this privacy policy at any time. When we do, we will revise the “Last Updated” date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
9. Contact Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
Cayden -Plot No. 58, Near Ka Dhaba, Khadgaon
Road, Lawa Wadi, Nagpur,
Maharashtra-440023 (INDIA).
Email: caydencareltd@gmail.com
Phone: +91 8484991769, +91 7387386659
Last Updated: [July 11, 2025]